PRIVACY POLICY – LOCKREPLY™

Effective Date: January 1, 2025

Your privacy is important to us. This Privacy Policy explains how LockReply™, owned and operated by ROUGHT Inc., collects, uses, and protects your information.

1. Information We Collect

We may collect:

• •Business name, email, phone number
• •Customer phone numbers for automation purposes
• •SMS message content used for delivering the service
• •Lead and call data
• •System usage logs, timestamps, and analytics

We do not collect unnecessary personal information.

2. How We Use Your Information

We use data to:

• •Deliver automated SMS replies
• •Route leads to your business
• •Improve system performance
• •Provide customer support
• •Maintain compliance and security

We do not sell or rent your information to outside parties.

3. Data Security

We use industry-standard encryption, secure hosting, and restricted-access protocols. No system is 100% secure, but we take reasonable steps to protect your information.

4. Third-Party Services

LockReply™ integrates with services such as:

• •Twilio (SMS delivery infrastructure)
• •Zapier/Make (automation workflow tools)

These services operate independently and have their own privacy policies.

5. Data Retention

We retain data only as long as necessary to operate LockReply™ or as required by law. You may request deletion of your data at any time.

6. Your Rights

You may request:

• •Access to your data
• •Corrections to inaccurate information
• •Data deletion (when legally allowed)
• •Subscription cancellation

Contact: support@lockreply.com

7. Children's Privacy

LockReply™ is not intended for individuals under 18.

8. Updates to Policy

This Privacy Policy may be updated periodically. Continued use constitutes acceptance of updated terms.

9. Contact Information

For privacy concerns: support@lockreply.com